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Privacy Policy

Privacy Policy – Heels by Nastya

 

1.Introduction

Heels by Nastya (“we”, “us”, “our”) takes the protection of your personal data seriously and complies with all applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains what personal data we collect, how we use it, and what rights you have.

 

2.Data Controller

The data controller responsible for the processing of your personal data is:

Heels by Nastya
Nastasija Teodorovich
Feldmochingerstraße 208
80995 Munich
+49 176 62412606
Email: [email protected]

 

3.Personal Data We Collect

We collect personal data in connection with:

  • Bookings & registration for classes and workshops
  • Participation in on-site events
  • Payments and invoicing
  • Photo and video recordings for marketing (with consent)
  • Communication preferences, including newsletters
  • Health-related information relevant to safe participation
  • Website interactions, including cookies and analytics

Types of data may include:

  • Name, email, phone number, address
  • Payment details and history
  • Attendance records
  • Health or fitness information provided voluntarily
  • Consent for marketing, photos, videos
  • Any other information voluntarily provided during registration or participation

 

4.Purpose of Data Processing

We use your personal data for the following purposes:

  • Managing bookings and participation in classes or workshops
  • Processing payments and invoices
  • Communicating relevant information about classes, workshops, or changes
  • Compliance with legal obligations
  • Marketing and promotion (only with your consent)
  • Maintaining customer records and statistics
  • Photo and video publications for advertising, if consented

 

5.Legal Basis for Processing

We process personal data for:

  • Managing bookings, attendance, and participation (legal basis: contract, Art. 6(1)(b) GDPR)
  • Payment processing and financial reporting (legal basis: contract & legal obligation, Art. 6(1)(b) & (c))
  • Communication about classes, workshops, changes, and emergencies
  • Compliance with legal obligations, e.g., accounting or tax (Art. 6(1)(c))
  • Marketing and promotional purposes, newsletters (legal basis: consent, Art. 6(1)(a))
  • Photo and video usage for advertising, if consented (Art. 6(1)(a))
  • Operational safety, fraud prevention, and legitimate business interests (Art. 6(1)(f))

 

6.Photo and Video Recordings

6.1 Consent

By registering or participating in classes or workshops, you consent to the use of photos and videos taken during events for marketing and advertising purposes:

Usage is free of charge.

6.2 Publication Notice

Photos and videos published online are worldwide accessible. Full control over further use by third parties cannot be guaranteed.

6.3 Withdrawal of Consent

You may withdraw your consent at any time for future use by sending an email to [email protected], specifying the relevant photo or video.

6.4 Group Photos/Videos

Withdrawal of consent for group photos or videos does not automatically remove the entire content, unless the individual is the main focus or overriding privacy interests exist.

 

7.Data Sharing & Third Parties

We do not sell your personal data.
We may share data with:

  • Payment service providers (for processing transactions)
  • IT service providers (hosting, booking software)
  • Authorities, when required by law

Data is shared only to the extent necessary and under confidentiality obligations.

 

8.Cookies and Tracking

Our website may use cookies or similar tracking technologies to:

  • Ensure proper website functionality
  • Analyze website usage (anonymous statistics)
  • Improve user experience

You may accept or decline cookies in your browser settings.

 

9.Data Retention

We store personal data only as long as necessary for the purposes listed above or as required by law (e.g., accounting obligations).

 

10.Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data (if no legal obligation exists)
  • Request restriction of processing
  • Object to processing (especially for marketing)
  • Withdraw consent at any time
  • Data portability

Requests can be sent to [email protected].

 

11.Booking & Attendance Policies (Relevant for Privacy)

  • Attendance and registration information is collected for class and workshop management.
  • Classes are non-transferable; only the registered participant may use the booking.
  • Cancellation of classes by participants at least 24 hours prior results in a credit; late cancellations or no-shows are forfeited.
  • Workshops are non-refundable.
  • If the Organizer cancels a class or workshop, participants receive a credit.
  • Credits are not transferable and valid for 6 months from issuance.

Note: This information is relevant to processing personal data as it forms part of booking, billing, and attendance records.

 

12.Payment and Financial Data

Payment information is collected solely for processing your bookings.
We retain payment data only as required for accounting or tax purposes.

 

13.Liability & Safety

Participation is at your own risk.
The Organizer is not liable for injuries or health issues unless caused by intentional or grossly negligent behavior.
Personal belongings are the participant’s responsibility.

 

14.Exclusion of Withdrawal / Refund Rights

There is no right of withdrawal for booked classes or workshops, as these are leisure services with fixed dates (Section 312g (2) No. 9 BGB, Germany).
Refunds are only possible if the Organizer cancels the class or workshop, in which case a credit is issued.

 

15.Security Measures

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or loss.

 

16.Minors

Our services are intended for participants aged 18 and older. Participants under 18 require parental consent.

 

17.Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on the website. Significant updates will be communicated when legally required.

 

18. Contact

For questions about this Privacy Policy or your personal data, contact:

Heels by Nastya
Email: [email protected]